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Insurance



Automated Underwriting System

Conceptualized and designed an Automated Underwriting System - Implemented Underwriting Business rules within the system for a well-known life insurance company in India. The product has resulted in a positive improvement on productivity of underwriters and reduced the proposal processing time significantly.

The above mentioned insurance company was one of the first customers to go live on Automated Underwriting System. The Automated Underwriting System is a solution for underwriters, which evaluates a proposal fed to the system and categorizes the proposal based on the level of risk. The system also generates a list of financial and medical documents that need to be furnished by the customer. It improves productivity of the underwriters and reduces processing time of the proposals. Our role in the project was :

Requirements definition based on customer interactions
High Level Design of the system based on customer requirements
Definition of business rules of customer and translating into system specifications
Onsite implementation of the solution
Customer Management

Campaign & Leads Management

Professionals from the Noesys team worked on a project that involved defining requirements for building a campaign and leads management solution for insurance. The solution was designed to collect prospect information from multiple sources (like banks, call centers, websites, existing insurance database, etc) - mine, analyze and arrive at customer segments and target profiles. The system then launches campaign to customers by sending automated mailers and capturing their response. Positive responses are ranked and prioritized, finally assigning them to insurance agents for action. The system also performs follow-up on the lead to ensure closure and provides reporting on lead conversion ratio, agent performance, etc.

Requirements gathering for the Campaign & Leads Management and preparing the Functional Requirements Specifications
High Level Design of the system

Insurance

Noesys team members have worked with a leading IT provider for the insurance industry. The initiative was to make their solutions ACORD Compliant. This involved in building a prototype mapper to covert proprietary data into a standard as defined by ACORD. The project included :

Study of ACORD XML data model for P&C and Life.
Study of sample system data model for making it ACORD compliant.
Design of prototype mapper for converting proprietary XML into ACORD XML.


Financial Services



One of the projects that our team members have worked with a large US based Mortgage servicing company in the consolidation of several business modules of a Commercial Mortgage Asset Management product. These modules had been implemented GSS Japan, Taiwan, Germany and in US office over a period of time. The aim was to build a common product that would meet the requirements of the current customers and also could be marketed to other prospective clients in the same market. This required:

Detailed study of the enhancements needed on the current product.
Detailed study of target markets and competing products in the market.
Detailing out gaps in current applications.
Requirements definition based on user interaction in the form of use cases.
Conceptualized and designed solution based on a Service Oriented Architecture.
Support to Technical team during review phase.

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