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Retail

Giftlinks is a major player in providing corporate gifting solutions. They design and sell premium range of business promotions products tailor made exclusively for their clients.

Background

To handle the increase in volumes and customer demands, Giftlinks was under tremendous pressure to go online to cater to their corporate clients.

Solution

Noesys has been involved in the project from its very inception. The Project Manager from Noesys managed the entire Software Development Life Cycle to ensure that the project objectives are met keeping in consideration time and budget constraints of the client.

Analysts first helped the client by charting out a product roadmap by studying their processes. Several brainstorming sessions took place to identify pain points, must-haves and future needs. The intent of the shopping portal is to be generic which could cater to all their clients. However it is flexible to incorporate client specific customizations like product catalogs and pricelist. As the requirements were detailed out, the portal became a one-stop shop for both corporate and retail clients as it took care of quotations, procurement and online purchasing.

The team then came up with a robust plan to roll out various features in phases. Once the technology choice was made, the analyst provided detailed specifications for development. These were then communicated to the software development team. Noesys provided end-to-end support and expertise during the development and testing phase and was also responsible for user acceptance test.

The next stage was to integrate with one of their corporate client’s intranet. The team understood their special needs and incorporated it within the solution with ease.

Results

Giftlinks business processes have vastly improved and there is 200% increase in business. The e-commerce portal provides GiftLinks with many reports to track future procurement and identify new business opportunities.

The portal has proved to be very successful for both Gift Links and its client. It has simplified the buying process for the end user. Giftlinks has engaged Noesys to replicate the project for their other corporate clients who have shown keen interest in the portal.

Tasks accomplished
Product Management – Product road mapping and planning product release in phases.
Requirement Management – scoping, elicitation and analysis of various processes. Also defining non-functional requirements.
Solution Architecting – Conceiving the overall solution design and user interfaces based on the requirements identified.
Project Management- Project – managing entire SDLC and liaison with end-clients, users, developers and stakeholders. Maintaining a low Total Cost of Ownership of the product for the client.

Technology used
ASP.NET
SQL Server 2000
Web pages were designed in HTTPS for secure transactions.







IT Consulting | sdlc | softaware development life cycle | Business Analysis| Requirements management | project management | requirement life-cycle | testing | Software Validation | user acceptance test | Validation Services